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010 _a00265296
020 _a0471331236 (alk. paper)
020 _a9788126518258
040 _aUKM
_cUKM
_dDLC
_dBD-KhUET
082 0 0 _a658.802
_221
100 1 _aBerry, Michael J. A.
245 1 0 _aMastering data mining :
_bthe art and science of customer relationship management /
_cMichael J. A. Berry, Gordon Linoff.
260 _aNew York :
_bWiley Computer Pub. ;
_aNew Delhi :
_bWiley India,
_cc2000.
300 _axviii, 494 p. :
_bill. ;
_c24 cm.
500 _aRev. ed. of: Data mining techniques :for marketing, sales, and customer support /Michael J.A. Berry, Gordon Linoff. c1997.
500 _aIncludes index.
650 0 _aMarketing
_xData processing.
650 0 _aData mining.
650 0 _aBusiness enterprises
_xComputer networks
_xManagement.
700 1 _aLinoff, Gordon.
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/bios/wiley044/00265296.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/wiley037/00265296.html
856 4 2 _3Table of Contents
_uhttp://www.loc.gov/catdir/toc/onix03/00265296.html
999 _c678
_d678
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