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100 1 _aJanakiraman, B.
_95054
245 1 0 _aTotal quality management :
_bText and cases /
_cB. Janakiraman, R. K. Gopal.
260 _aNew Delhi :
_bPrentice-Hall of India,
_cc2006.
300 _aix, 250 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
650 0 _aTotal quality management.
_95026
700 1 _aGopal, R. K.
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