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003			BD-KhUET
005			20121213180522.0
008			120303r20082003ii a b 001 0 eng d
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020			_a9788177584127
020			_a817758412X
040			_aDLC _cDLC _dDLC _dBD-KhUET
082	0	0	_a658.4013 _221
245	1	0	_aTotal quality management / _cDale H. Besterfield ... [et al.].
250			_a3rd ed.
260			_aUpper Saddle River, N.J. : _bPrentice Hall ; _aNew Delhi : _bDorling Kindersley (India) Pvt. Ltd., _cc2008 [reprinted 2003].
300			_a652 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
650		0	_aTotal quality management. _93194
700	1		_aBesterfield, Dale H. _93195
942			_2ddc _cBK
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