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082 0 0 _a658.4/038
_223
049 _aMAIN
100 1 _aLeistner, Frank.
245 1 0 _aConnecting organizational silos
_h[electronic resource] :
_btaking knowledge flow management to the next level with social media /
_cFrank Leistner.
260 _aHoboken, N.J. :
_bJohn Wiley & Sons,
_c©2012.
300 _a1 online resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _adata file
_2rda
380 _aBibliography
490 1 _aWiley & SAS business series
504 _aIncludes bibliographical references and index.
588 0 _aPrint version record and CIP data provided by publisher.
505 0 _aConnecting Organizational Silos: Taking Knowledge Flow Management to the Next Level with Social Media; Copyright; Contents; Foreword; Preface; An Overview of this Book; Notes; Acknowledgments; Chapter 1: Your Organization Is Not ""The Web""; Terminology and Definitions; From Documents to Flows; Social Side of Knowledge Flows; KFM versus Social Media; Case Study 1: The Hub (SAS); Case Study 2: RedNet (Red Ventures); Notes; Chapter 2: Why Should You Care about Social Media?; Motivations; Network Dynamics; Breaking Isolation; The Super Watercooler; Handling the Dynamic Organization.
505 8 _aInnovation EnablementNotes; Chapter 3: Getting Started; Inside versus Outside Social Media; Differences in the World; Laying the Foundation; How to Really Get It Off the Ground; Launch: Project or Initiative?; Technology: Build or Buy; Notes; Chapter 4: Roles; More Than Just Socializing; Individuals and Departments; Mobilize Your Evangelizers; Notes; Chapter 5: Driving for Success; Get All Stakeholders Involved Early; Go Viral; Freedom within Borders: The Power of Guidelines; Training Portfolio; Pulse; Executive Participation: Not Just Buy-In; Notes; Chapter 6: Fighting Barriers.
505 8 _aFear of Losing ControlUnlearning; Dealing with ""Stupid""; Integration; No Time to Post: Portfolio Management; Legal Concerns; Note; Chapter 7: Technology: The Enabler; Social or Supporting Social; I Want an Internal Facebook; The Power of Simplicity; Multidimensional Navigation; Groups or Communities; Notification Management; Notes; Chapter 8: Social Media Analytics; Analyze What Is Going On; Social Network Analysis versus Reporting; Choosing the Right KPIs; Notes; Chapter 9: What's Next; Advances in Technology; Dealing with Channel Overload; More Social or More Technology.
505 8 _aInteraction TrendsNotes; Chapter 10: Final Thoughts; Appendix A: Key Success Factors; Appendix B: Additional Resources; About the Author; Index.
520 _aPractical guidance on how to successfully introduce enterprise social networks to connect employees While there are a fast growing number of books around social media and enterprise 2.0, the focus is often on the technical tools. Connecting Organizational Silos approaches social media and enterprise 2.0 from a knowledge flow management perspective. It offers practical and specific guidance on what to do and what not to do when introducing social media in an organization. This concise, easy-to-read guide offers a nuts-and-bolts look at how to get started in social media and drive it to success.
650 0 _aKnowledge management.
650 0 _aSocial media.
650 4 _aSocial networks.
650 4 _aTechnological innovations
_xManagement.
650 7 _aBUSINESS & ECONOMICS
_xInformation Management.
_2bisacsh
650 7 _aBUSINESS & ECONOMICS
_xKnowledge Capital.
_2bisacsh
650 7 _aKnowledge management.
_2fast
_0(OCoLC)fst00988184
650 7 _aSocial media.
_2fast
_0(OCoLC)fst01741098
650 7 _aKnowledge management.
_2local
650 7 _aSocial media.
_2local
655 4 _aElectronic books.
655 7 _aElectronic books.
_2local
776 0 8 _iPrint version:
_aLeistner, Frank.
_tConnecting organizational silos.
_dHoboken, N.J. : John Wiley & Sons, ©2012
_z9781118386439
_w(DLC) 2012026663
830 0 _aWiley and SAS business series.
856 4 0 _uhttp://onlinelibrary.wiley.com/book/10.1002/9781118320853
_zWiley Online Library
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