Khulna University of Engineering & Technology
Central Library

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1. Total quality service : principles, practices, and implementation / D.H. Stamatis.

by Stamatis, D. H, 1947-.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Delray Beach, FL : St. Lucie Press, c1996Online access: Publisher description Availability: Items available for loan: [Call number: 658.812 STA] (2).
2. The 90-day ISO 9000 manual : implementation guide / James R. Stewart, Peter Mauch, Frank Straka.

by Stewart, James R | Mauch, Peter | Straka, Frank.

Publisher: Delray Beach, FL ; New Delhi : St. Lucie Press ; Infotech Standards India, 1998Availability: Items available for loan: [Call number: 658.562 STE] (1).


Khulna University of Engineering & Technology
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