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1.
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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl and Dharam Vir Kalra.
by Chopra, Sunil | Meindl, Peter | Kalra, Dharam Vir. Edition: 3rd ed.Material type:  Book; Format:
print
; Literary form:
Not fiction
Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007Online access: Table of contents Availability: Items available for loan: [Call number: 658.7 CHO] (13). Checked out (2).
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2.
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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl.
by Chopra, Sunil, 1960- | Meindl, Peter, 1970-. Edition: 2nd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Upper Saddle River, N.J. : New Delhi : Prentice Hall ; Prentice-Hall of India Pvt. Ltd., c2004 [Reprinted 2005]Online access: Table of contents Availability: Items available for loan: [Call number: 658.7 CHO] (5).
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3.
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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl.
by Chopra, Sunil, 1960- | Meindl, Peter, 1970-. Edition: 3rd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Upper Saddle River, N.J. : New Delhi : Prentice Hall ; Prentice Hall of India, c2007Online access: Table of contents only Availability: No items available Checked out (2).
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4.
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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl.
by Chopra, Sunil, 1960- | Meindl, Peter, 1970-. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Upper Saddle River, N.J. : Singapore : Delhi : Prentice Hall ; Addison Wesly Longman ; Pearson Education Asia, c2001 [reprinted 2001]Availability: Items available for loan: [Call number: 658.7 CHO] (2). Checked out (1).
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5.
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Customer service on the Internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne.
by Sterne, Jim, 1955-. Edition: 2nd ed.Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: New York : John Wiley, 2000Availability: Items available for loan: [Call number: 658.81202854678 STE] (1).
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6.
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Total quality service : principles, practices, and implementation / D.H. Stamatis.
by Stamatis, D. H, 1947-. Material type: Book; Format:
print
; Literary form:
Not fiction
Publisher: Delray Beach, FL : St. Lucie Press, c1996Online access: Publisher description Availability: Items available for loan: [Call number: 658.812 STA] (2).
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7.
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Beyond the familiar : long-term growth through customer focus and innovation / by Patrick Barwise and Seán Meehan.
by Barwise, Patrick | Meehan, Seán [aut]. Material type: Book; Format:
available online
 ; Literary form:
Not fiction
Publisher: San Francisco, Calif. : Jossey-Bass, 2011Online access: Wiley Online Library Availability: No items available
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8.
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Design like Apple : seven principles for creating insanely great products, services, and experiences / John Edson.
by Edson, John, 1966-. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Hoboken, N.J. : Wiley, 2012Online access: Wiley Online Library Availability: No items available
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9.
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The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church.
by Loeffler, Bruce [author.] | Church, Brian T [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Hoboken, New Jersey : Wiley, [2015]Copyright date: ©2015Other title: Five principles of Disney service and relationship excellence.Online access: Wiley Online Library Availability: No items available
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10.
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Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans Løvlie, Melvin Brand Flu.
by Reason, Ben, 1972- [author.] | Løvlie, Lavrans, 1969- [author.] | Flu, Melvin Brand, 1966- [author.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2016]Online access: Wiley Online Library Availability: No items available
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11.
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Best practices for transportation agency use of social media / edited by Susan Bregman, Kari Edison Watkins, PhD.
by Bregman, Susan [editor.] | Watkins, Kari Edison [editor.]. Material type: Book; Format:
available online
; Literary form:
Not fiction
Publisher: Boca Raton, FL : CRC Press, [2014]Online access: Distributed by publisher. Purchase or institutional license may be required for access. Availability: No items available
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