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Quality management in the service industry / Lionel Stebbing.

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BookSeries: Ellis Horwood series in applied science and industrial technology.Publisher: New York : Ellis Horwood, c1990 [Reprinted 1994]Description: 178 p. ; ill. ; 24 cm.ISBN: 0137472633 (pbk.); 9780137472635.Subject(s): Service industries -- Management

DDC classification: 658

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Item type	Current location	Call number	Copy number	Status	Date due	Barcode	Item holds
Books	Central Library, KUET General Stacks	658 STE (Browse shelf)	1	Available		3010021847

Total holds: 0

Includes bibliographical references (p. [174]-175) and index.

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Central Library, KUET