| 000 -LEADER |
|---|
| fixed length control field |
01066nam\a2200277\a\4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
BD-KhUET |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20120909155622.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
120909r19941990nyua\\\\\b\\\\001\0\eng\d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
95209569 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0137472633 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780137472635 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Transcribing agency |
DLC |
| Modifying agency |
BD-KhUET. |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HD9980.5 |
| Item number |
.S75 1994 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658 |
| Edition number |
20 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Stebbing, Lionel, |
| Dates associated with a name |
1930- |
| 9 (RLIN) |
7814 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Quality management in the service industry / |
| Statement of responsibility, etc |
Lionel Stebbing. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
New York : |
| Name of publisher, distributor, etc |
Ellis Horwood, |
| Date of publication, distribution, etc |
c1990 [Reprinted 1994]. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
178 p. ; |
| Other physical details |
ill. ; |
| Dimensions |
24 cm. |
| 490 0# - SERIES STATEMENT |
|---|
| Series statement |
Ellis Horwood series in applied science and industrial technology |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references (p. [174]-175) and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Service industries |
| General subdivision |
Management. |
| 9 (RLIN) |
6348 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books |
