Ross, Joel E.
Total quality management / Joel E Ross - New Delhi : Vanity & Deep pub., c1995. - xi, 465 p. : ill. ; 24 cm. - Report / The Conference Board ; no. 963 .
8175140127
Quality control--Congresses.
Quality of products--Congresses.
Industrial management--Congresses.
Service industries--Management--Congresses.
658.4013
Total quality management / Joel E Ross - New Delhi : Vanity & Deep pub., c1995. - xi, 465 p. : ill. ; 24 cm. - Report / The Conference Board ; no. 963 .
8175140127
Quality control--Congresses.
Quality of products--Congresses.
Industrial management--Congresses.
Service industries--Management--Congresses.
658.4013