Katsh, M. Ethan.
Online dispute resolution : resolving conflicts in cyberspace / Ethan Katsh, Janet Rifkin. - 1st ed. - San Francisco : Jossey-Bass, c2001. - xiv, 226 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0787956767
2001029474
Dispute resolution (Law)--Automation.
Mediation--Automation.
Ombudspersons--Automation.
Internet.
347.090285
Online dispute resolution : resolving conflicts in cyberspace / Ethan Katsh, Janet Rifkin. - 1st ed. - San Francisco : Jossey-Bass, c2001. - xiv, 226 p. : ill. ; 24 cm.
Includes bibliographical references and index.
0787956767
2001029474
Dispute resolution (Law)--Automation.
Mediation--Automation.
Ombudspersons--Automation.
Internet.
347.090285